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Ticket System

This system will allow you to post e-mail support questions to our helpful support staff. A staff member will promptly reply to your request and this system will track the progress of the request.

This is a public system. Emails sent to these lists will be viewable by all. This system has features such as privacy options, read the FAQ to learn how to use them.

From the lists below, choose the product and level you want to browse tickets in.

Click Here If you need to enter a new ticket

 mac-support
This list is for the support of CrossOver Mac.
For more help read the CrossOver Mac FAQ.
Level Open Assigned Closed Pending Total Browse
 Level 3 2 677 1163 118 1960 Browse Tickets
 Level 2 1 126 115 22 264 Browse Tickets
 Level 1 0 2 4 0 6 Browse Tickets
 Not Set 0 1 4 0 5 Browse Tickets
 linux-support
This list is for the support of CrossOver Linux.
For more help read the CrossOver Linux FAQ.
Level Open Assigned Closed Pending Total Browse
 Level 3 2 361 7408 428 8199 Browse Tickets
 Level 2 0 261 3236 377 3874 Browse Tickets
 Level 1 0 8 137 19 164 Browse Tickets
 Not Set 0 0 2937 7 2944 Browse Tickets
 games-support
This list is for the support of CrossOver Games.
For more help read the CrossOver Games Mac FAQ or CrossOver Games Linux FAQ.
Level Open Assigned Closed Pending Total Browse
 Level 3 1 286 150 21 458 Browse Tickets
 Level 2 0 54 35 8 97 Browse Tickets
 Not Set 0 0 1 0 1 Browse Tickets
 server-support
This list is for the support of CrossOver Server.
For more help read the CrossOver Server FAQ.
Level Open Assigned Closed Pending Total Browse
 Level 3 0 0 8 0 8 Browse Tickets
 Level 2 0 0 104 5 109 Browse Tickets
 Level 1 0 1 3 3 7 Browse Tickets
 Not Set 0 0 93 0 93 Browse Tickets
 plugin-support
CrossOver Plugin has been merged into CrossOver Office. All Plugin customers should use the office-support list to resolve problems. We are working on resolving or transferring outstanding Plugin issues. The online archive will remain online for reference only.
Level Open Assigned Closed Pending Total Browse
 Level 3 0 0 1178 0 1178 Browse Tickets
 Level 2 0 0 37 0 37 Browse Tickets
 Level 1 0 0 3 0 3 Browse Tickets
 Not Set 0 0 1233 0 1233 Browse Tickets

Ticket System Statistics
20640 total tickets 6 open tickets 1777 assigned tickets